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Corporate Address & Headquarters
14350 N. 87th Street Suite 200 Scottsdale, AZ 85260
111 Corporate Reviews for
The Parker store has threatened to not pay the massage therapist if the client is unhappy or for any reason they have to comp the massage. They also have consistantley over book the staff cutting out breaks completely or shortening them just so they can make more money.
Essay Milan says:
Wow!!!! Can't believe all the horror stories am reading.My locations had a fire and has been closed for 3-4 weeks and am beginning to wonder if it was an accident or intentional. I never had a problem until now that they charged my account 2x for this month and since I signed up at the location that had a fire i've been getting the run-around. None of the other locations have access to my file and i've left messages but not one manager has called me back yet. My membership is over and am not going to re-sign.
lisa hernandez says:
this place is a scam how is it free membership but you cant cancel or freeze, word of mouth travels fast and masage envy will so come to stop with the scams..
I went for a girls day witg me my mom in my 6randma it was the best experence but my grandmother said the gurl was affard to evwn rub my mom n my grandmother then we still gave them 12 dollars for tip I dont think I will be back it was not a good experence.....
My entire experience has been pathetic to say the least. I bought a membership for myself and my daughter. I began traveling and called to cancel or put my membership on hold. No, you cannot unless you appear in person. Months and many accrued massages I went in for an appoiuntment to find that they didn't show me on the books...oops they had the wrong name in the system. The time before that my therapist was no where to be found...Oh 20 minutes late because he was at the store next door getting a snack. Always something with these people. I cancelled both memeberships and what do you know... I am still have my account debited and convieniently they canot find the paperwork I filled out to cancel. These people are incompetant and rip you off. Always someone will call and resolve it and no one ever does. It's dishonest and not worth the time or effort. Save yourself a ton of grief and dont do it. These people are rude, unconcerned, dishonest, unprofessional, and all together untrustworthy.
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