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Massage Envy
Corporate Address & Headquarters
14350 N. 87th Street Suite 200 Scottsdale, AZ 85260
(602)889-1090
Avg. Rating
1.7
Reviews
110
Currently Insured?
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No
Are Homeowner?
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110 Corporate Reviews for
Massage Envy
Corporate Address
Essay Milan says:
Wow!!!! Can't believe all the horror stories am reading.My locations had a fire and has been closed for 3-4 weeks and am beginning to wonder if it was an accident or intentional. I never had a problem until now that they charged my account 2x for this month and since I signed up at the location that had a fire i've been getting the run-around. None of the other locations have access to my file and i've left messages but not one manager has called me back yet. My membership is over and am not going to re-sign.
4/27/2012
lisa hernandez says:
this place is a scam how is it free membership but you cant cancel or freeze, word of mouth travels fast and masage envy will so come to stop with the scams..
4/26/2012
Katie says:
I went for a girls day witg me my mom in my 6randma it was the best experence but my grandmother said the gurl was affard to evwn rub my mom n my grandmother then we still gave them 12 dollars for tip I dont think I will be back it was not a good experence.....
4/24/2012
Barbara says:
My entire experience has been pathetic to say the least. I bought a membership for myself and my daughter. I began traveling and called to cancel or put my membership on hold. No, you cannot unless you appear in person. Months and many accrued massages I went in for an appoiuntment to find that they didn't show me on the books...oops they had the wrong name in the system. The time before that my therapist was no where to be found...Oh 20 minutes late because he was at the store next door getting a snack. Always something with these people. I cancelled both memeberships and what do you know... I am still have my account debited and convieniently they canot find the paperwork I filled out to cancel. These people are incompetant and rip you off. Always someone will call and resolve it and no one ever does. It's dishonest and not worth the time or effort. Save yourself a ton of grief and dont do it. These people are rude, unconcerned, dishonest, unprofessional, and all together untrustworthy.
3/22/2012
Kaila Taylor says:
I was given a ME gift cert. for my birthday. I have been a Massage Therapist for 4 years. Even though I have heard poor things about how they treat their massage therapists I decided to give them a try. When I called to make my appt the front desk was rude. My massage therapist was very chatty but did work out a lot of my problem areas. After my massage the front desk lady then asked if I was interested in a monthly pay as you go membership for massages for $49.00 a month. She showed me where to sign and said I could cancel at anytime. I decided to sign up and give it a try for a few months. After the first month I got a new massage job where the other therapists would give me free massages so i called to cancel my appt. The front desk told me i had to come in and fill out a cancellation form. When i went in to fill the form out a new person was at the desk and asked if i was aware that i signed a one year contract with them and there was no way to cancel only freeze the account. I have since frozen the account and canceled my bank account. This place is a complete scam and i have no idea HOW or WHY they are still in business. The fact that they can even obtain a business license is beyond me and I wish there was something that EVERYONE could pull together and do.
2/29/2012
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Currently Insured?
Yes
No
Are Homeowner?
Yes
No
Your Age?
18
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21
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