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Corporate Address & Headquarters
14350 N. 87th Street Suite 200 Scottsdale, AZ 85260
114 Corporate Reviews for
I would give no stars, if I could.
When I registered, I told them that I was from Canada, and asked that if I had to, for some reason, move back, if I would still be bound to the contract? The lady at the desk said "no, not if you can send us a bill, with proof of a different address". The VERY next day, I called, and said that I had to move back, and they said that I could not cancel- that it had already gone through to their head office. I asked what I could do, and she said there was nothing she could do, and that I had to take it up with them. Of course, there was no head office number online (I am just finding this now) and so I emailed the firstname.lastname@example.org address, and no one ever got back to me. I finally got settled in a new place, with a bill, but still hadn't heard back from them. I called the Spa I had gone to, and they said they couldn't do anything for me. [Great customer service!] I cut my losses, thinking I was the stupid one signing up for six months, and thought it would end there. But its been over 10 months, and they are still debiting my credit card!!! Needless to say, I will be calling this number today to get this straightened out!!! DO NOT SIGN UP WITH THEM!!!
Screwed in CA says:
Massage Envy Arden, CA. I terminated my contract and as is their policy, I have to pay for 30 more days. I understood that but NO ONE told me that I had to use up that hour within those 30 days!!! Written on the cancellation contract is a note stating that BUT I DID NOT SEE THAT PAPER!Now, I can not claim my 1 hr OR get my Money back...DO NOT EVER GO TO MASSAGE ENVY
anuj sharma says:
your interasted massage and relaxe full body massage contact number 8459408659
The Parker store has threatened to not pay the massage therapist if the client is unhappy or for any reason they have to comp the massage. They also have consistantley over book the staff cutting out breaks completely or shortening them just so they can make more money.
Essay Milan says:
Wow!!!! Can't believe all the horror stories am reading.My locations had a fire and has been closed for 3-4 weeks and am beginning to wonder if it was an accident or intentional. I never had a problem until now that they charged my account 2x for this month and since I signed up at the location that had a fire i've been getting the run-around. None of the other locations have access to my file and i've left messages but not one manager has called me back yet. My membership is over and am not going to re-sign.
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